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"A FRESH SET OF EYES..."
Yves Gisseleire, Principal at Bishops Rise Veterinary Surgery, Hatfield is awarded a Spotcheck® from Merial Animal Health. Pictured below is Jane Wood, Merial Territory Manager, presenting Yves with his prize. In the background are Caroline Johnson and Katharine Dear, Head Veterinary Nurse at Bishops Rise.
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| If you want to read the full story this article appeared in Veterinary Practice in April 2009 and is reproduced here with kind permission of Veterinary Practice Publications Ltd. |
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Looking beyond the credit crunch...* |
| * NB: The article requires Adobe Acrobat. Click the link to download the latest version. |
| "I was delighted to hear I'd won a Spotcheck for my veterinary practice. As most vets, I am first and foremost a clinician, so thought it useful to have a fresh set of eyes look at my business from the clients' perspective. I found Caroline Johnson's report very stimulating and am confident that we shall implement several of her ideas in the near future." Yves Gisseleire, DMV, Cert SAD, MRCVS, Principal, The Bishops Veterinary Surgery, Hatfield. |
"IT GOT ALL OUR STAFF TALKING ABOUT WHAT WE WANTED TO AIM FOR.."
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"We would thoroughly recommend a Spotcheck visit to any practice. It is thought provoking and makes you look at how people perceive your practice.
Caroline Johnson is so approachable and came up with some fantastic new ideas to reinvent our surgery.
It got all our staff talking about what we wanted to aim for.
Time well spent. Thank you Caroline.
Helen and Matthew Fry,
Quarrington Veterinary Surgery,
Sleaford, Lincolnshire." |
| If you want to read the full story this article appeared in Veterinary Practice in December 2009 and is reproduced here with kind permission of Veterinary Practice Publications Ltd. |
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Practice review leads to growth...* |
| * NB: The article requires Adobe Acrobat. Click the link to download the latest version. |
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